PRIVACY POLICY
Last Updated: April 30, 2025

WCS Global North America Inc., operating under the name GRC Concierge (“WCS Global North America”, “GRC Concierge”, “we”, “us”), has created this Privacy Policy (“Privacy Policy”) to describe how we collect, use, process, and disclose information about identifiable individuals and information which can be used to identify an individual (“Personal Information”) through our websites (as defined below) and in the course of delivering our services (the “Services”).

We value your privacy. We do not actively collect Personal Information for the purpose of selling or marketing to third parties. In other words, we do not sell customer lists. Personal Information may be collected about visitors to our websites, as well as individuals who work for our customers, suppliers, or partners. By visiting our websites located at https://www.wcs-northamerica.com and https://www.grcconcierge.com, including all subpages (collectively, the “Websites”), using our Services, or otherwise interacting with us, you acknowledge and agree to the practices described in this Privacy Policy.

OVERVIEW

Children's Privacy. Our Services are intended for business use and not for minors. We do not knowingly collect Personal Information from individuals under the age of 13. If you believe we have collected such information, please contact us at finance@wcs-northamerica.com and we will delete it promptly.

Lawful Processing. We process Personal Information only as necessary for the purposes outlined in this Privacy Policy. You may withdraw your consent at any time, but doing so may impact our ability to provide Services to you.

Jurisdiction and Governing Law. WCS Global North America Inc., operating as GRC Concierge, is headquartered in Ontario, Canada. As such, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. Where applicable, we also consider relevant U.S. laws and regulations. If you are located outside of Canada or the United States, please note that your information may be transferred to and processed in these jurisdictions, where laws regarding data protection may differ from those in your region.

Scope. This Privacy Policy applies solely to WCS Global North America Inc. (GRC Concierge). It does not apply to any third-party websites, including those linked from our Websites. Customers, suppliers, and partners are responsible for ensuring they have the appropriate rights and consents to share any Personal Information with us.

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect Personal Information in the following contexts:

  • From Customers: Business contact details of individuals working for our customers (e.g., email, phone, address, title) to manage business relationships.

  • From Potential Customers: Personal Information submitted via our Websites or other communication channels, or obtained through third-party business profile providers.

  • From Job Applicants and Contractors: Information provided during the application process and throughout the employment or contractor relationship.

  • From Suppliers and Partners: Business contact details of individuals to manage business relationships.

We use Personal Information to:

  • Conduct business and contractual relationships

  • Respond to inquiries

  • Communicate updates and news

  • Identify prospective customers

  • Fulfill legal obligations

  • Other disclosed and consented purposes

STORAGE AND TRANSFER OF PERSONAL INFORMATION

We process and store Personal Information in Canada and the United States and may transfer it to third-party service providers (“Sub-Processors”). By interacting with us, you consent to this storage and transfer, and understand your data may be subject to local laws.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

  • Service Providers and Business Partners: We may share Personal Information with third parties performing services on our behalf. These parties are restricted from using Personal Information for purposes beyond their assignments.

  • Business Transfers: In the event of an acquisition, bankruptcy, or other change of control, your Personal Information may be transferred as permitted by law, including during due diligence processes.

  • With Consent: We may disclose Personal Information outside this Privacy Policy with your consent, as required by applicable law.

  • Legal Requirements: We may disclose Personal Information to comply with legal obligations or to protect rights, safety, or property, including in the context of fraud, investigations, or law enforcement.

RETENTION

We retain Personal Information only as long as needed for identified purposes or as required by law. Retention may extend beyond the conclusion of a relationship to satisfy legal, operational, or fraud-prevention needs.

ACCESS, CORRECTION, AND ACCURACY

You have the right to access and correct your Personal Information. Upon written request, we will provide access unless prohibited by law. We will make reasonable efforts to maintain accurate, up-to-date Personal Information.

CALIFORNIA PRIVACY RIGHTS

While GRC Concierge is not currently subject to the California Consumer Privacy Act (CCPA), we recognize the importance of transparency and respect the privacy rights of all users, including those based in California. To that end, if you are a California resident and would like to inquire about the Personal Information we may hold about you, or request its access or deletion, you may contact us using the details below. We do not sell Personal Information.

Verification of your identity, including government-issued ID, may be required for certain requests.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Continued use of our Websites or Services after updates signifies acceptance.

CONTACT US

Questions or concerns regarding this Privacy Policy should be directed to:

WCS Global North America Inc.
Attn: Privacy Compliance Officer
390 March Road
Ottawa, Ontario, Canada K2K 0G7
Email: finance@grcconcierge.com